For ages 21 and above

baja baji Responsible Gambling

Gambling is for enjoyment — not as a burden. baja baji believes every player should know their limits, and we provide all the tools needed to stay within them.

Set Deposit Limits
Take a Break
Self-Exclusion
24/7 Support

Stay in Control

Responsible gambling is not just about betting less — it means making informed decisions.

At baja baji, we want every member to understand their own situation and play within their comfort zone. Whether it is casino games or sports betting, these are forms of entertainment. If gambling ever stops feeling fun and starts feeling like pressure, that is the time to step back.

All our rules on online betting in Bangladesh are detailed on the Terms and Conditions page — there you will find guidelines on account use, bonus eligibility, and responsible gambling.

Problem gambling is a behavioural issue, not a lack of willpower. It can affect anyone, at any age. That is why it is important to recognise the warning signs and seek help in time.

To learn more about baja baji's security measures and data protection, read our Privacy Policy — it contains a full explanation of how personal information is stored and used.

21+

Age Limit Strictly Enforced

To open an account at baja baji and take part in any betting or casino activity, users must be at least 21 years old. Preventing access by minors is the first step in our responsible gambling programme.

Set Your Own Limits

Using these tools, you can control your own betting activity. Contact us on live chat and our support team will activate them for you.

Deposit Limit

Set a maximum amount you can deposit daily, weekly, or monthly. Once the limit is reached, no further deposits are possible — you cannot go beyond your budget.

Budget Control

Session Time Limit

Set a daily time limit for how long you play. Once the set time is up, the session will automatically pause and you will be notified.

Time Management

Loss Limit

An option to stop betting for the day once you have lost a set amount. Protect yourself from the urge to chase losses with more bets.

Financial Protection

Bet Amount Limit

Set the maximum amount you can place on a single bet. This helps avoid the financial risk that comes from large individual bets.

Risk Control

Take a Break

Request a break from the platform for anywhere between 24 hours and 30 days. During the break, logging in will not be possible.

Temporary Break

Self-Exclusion

Request a long-term or permanent closure of your account. Once activated, it cannot be reversed before the set period ends — this is a serious step.

Long-Term Protection

To activate or change any of these tools, contact our 24/7 live chat or write to our support email. Our team can assist in both Bengali and English.

Recognise the Warning Signs

If you notice any of the following signs in yourself or someone close to you, pay attention right away.

Urge to Chase Losses

A strong desire to bet more after a loss to win back what was lost — this is a common sign of problematic behaviour.

Spending Outside Your Budget

Using money meant for rent, groceries, or a child's education on betting — financial priorities being turned upside down.

Hiding from Family and Friends

Concealing or lying about how much you are betting to the people close to you.

Loss of Focus at Work or Study

Failing to meet professional or family responsibilities because of preoccupation with betting.

Unable to Stop Playing

Being unable to stop playing or repeatedly breaking limits despite making the decision to stop.

Impact on Sleep and Health

Staying up late to play, being unable to sleep from worry, or being under constant stress about gambling.

Where to Find Help

You do not have to face this alone. Asking for help takes courage.

Email Support

Send an email explaining your situation in detail. Our team will respond quickly while keeping everything confidential.

Family and Friends

Talk to someone you trust about the problem. The support of family can be the greatest strength on the path to recovery.

Professional Counselling

Seeking help from a mental health professional or behavioural therapist is an effective step.

If you request self-exclusion or a limit from baja baji, it remains completely confidential. Do not hesitate to contact us — we do not judge, we help.

Our Commitment

baja baji is committed to ensuring a safe and responsible environment.

We believe a player's long-term satisfaction is far more important than short-term gain. That is why responsible gambling principles are built into every step at baja baji.

To learn more about us, visit our About Us page, which describes baja baji's goals, values, and our work to keep users safe.

  • Registration is fully blocked for anyone under 21 years of age
  • Users are proactively contacted when unusual betting patterns are detected
  • No promotional messages are sent during a self-exclusion period
  • The support team is specially trained on responsible gambling
  • Personal information is kept secure with SSL encryption
  • Requests to pause or close an account are accepted at any time

Keep in Mind

Betting is not a way to earn money — it is entertainment. Never bet more than you can afford to lose.

Never bet when you are emotional — whether angry, sad, or under the influence of anything.

Take regular breaks. Long sessions reduce judgement and lead to riskier decisions.

Frequently Asked Questions

Answers to frequently asked questions about responsible gambling.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a waiting period — usually 7 days. This delay is intentional, so you have time to reconsider any decision made in the heat of the moment. Contact us on live chat to change your limit.

If you have a balance in your account when you request self-exclusion, you will be given the option to withdraw it. Once the exclusion is active, the account cannot be reopened before the set period ends. Contact our support team for more details.

Always keep your account password-protected and log out when you step away. If you believe a minor has accessed your account, let us know immediately via live chat. We will act quickly and, if necessary, temporarily suspend the account.

To activate self-exclusion, you currently need to contact our support team — via live chat or email. Our trained team will process your request without asking any questions. We plan to add a self-service option directly from the account in the future.

No — problem gambling does not depend on the amount of money lost. Even losing a small amount can be a warning sign if it causes stress, family conflict, or disruption to daily life. Your mental state and the impact on your life matter more than how much you play.

Enabling deposit limits or a break does not negatively affect your bonus eligibility or the general functioning of your account. However, no promotional messages are sent during a self-exclusion period. See our FAQ page for full terms.